FAQs

Entries for the 2025 event will open soon. Register your interest now and we’ll contact you with more information when entries open. 

There are only two ways for your organisation to enter the Standard Chartered Great City Race in 2025: your company pays now or your company pays on invoice. The option for ‘participants to pay’ no longer exists. This will streamline the entry process and ensure that participants get a confirmed place at the point of entry.   
 

Yes, the minimum age to take part in the Standard Chartered Great City Race is 18, as per the event terms and conditions. 

No, we do not offer a deferral, transfer or refund option for your entry. Please see our General Conditions of Entry for more details. Participants can be changed in the entry system up until the registration closing date of 8 July 2025. 

It's important we have up-to-date details for you. You can update your details via your participant dashboard, which you can access via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 

Yes, you are welcome to move back to a later starting wave. There is no need to tell us, you can just do this on the day. You cannot, however, move to an earlier starting wave. 

Yes, all participants will be emailed an official Participant Guide several weeks before the event. Your Participant Guide will include all the information you need to know before, during and after your event. 

The entry fee for the mass event is £40 per team member – with £10 of this donated to Futuremakers by Standard Chartered.

Teams must include at least four mass event participants, and all team members must be employed by the same company. Where a company has more than four mass event participants, there is no need to split your company into teams before the event.  
 
The teams are worked out after you have completed the 5K course. The four fastest participants across the Finish Line from your company will be the first scoring team, the next four the second scoring team and so on. There are three team categories: male, female and mixed (comprising of at least two females).  

All participants in the event must be employees of the companies that have entered, so members of your team must be colleagues at the same organisation. As this event is a corporate team challenge, we do not accept individual entries.  

All companies that enter the event and pay for places on time will receive an Event Pack for the attention of the Team Captain no later than Tuesday 15 July. 

Your team’s Event Pack will be sent to the address you submitted when you entered the race. Each Event Pack contains a bib number, which includes a timing tag. 

All companies that enter the event and pay for places on time will receive their Event Packs for the attention of the Team Captain by Tuesday 15 July. If you have not received your packs by Thursday 18 July, please fill out the Replacement Event Pack form, which will be available on the contact us page from 18 July, and we’ll organise a replacement pack for you, which you'll need to collect on Tuesday 22 July from the event Information Point at the Honourable Artillery Company Grounds.

Your team’s Event Packs will be sent to the address you submitted when you entered the race. Each Event Pack contains a bib number for each team member as well as a timing tag and safety pins to attach the bib to the team member’s T-shirt.

Places in the Standard Chartered Great City Race are not refundable and cannot be rolled over to a future year – please see our General Conditions of Entry. You can, however, substitute team members up until the registration deadline of 16:00 on Tuesday 8 July.  

Your team’s Event Packs will be sent to the address you submitted when you entered the race by Tuesday 15 July. 

Yes, it is possible to push a wheelchair or similar assistive device around the Standard Chartered Great City Race course. Please specify, when prompted during the online application process, that you will be taking part in a wheelchair or similar assistive device. 

If you are visually impaired, or your disability or medical condition means you need a Support Runner, you can apply for a free place for them. Please contact us outlining your request and the reasons for it. If you would like a Support Runner, the Richard Whitehead Foundation Supported Runners Project in partnership with Nissan can pair you with someone for Event Day. Register your interest with the Richard Whitehead Foundation to find out more.   

Yes, as long as your Support Runner stays with you throughout the event, and you finish the event together, they will receive an official finish time and medal. 

The official race beneficiary for the Standard Chartered Great City Race is Futuremakers, a global initiative to tackle inequality and promote greater economic inclusion for young people. Visit the start fundraising page to find out more.  

Yes, head to the start training page to find out more. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a medal at most of our events as part of the online entry system. If you choose not to receive a medal, you’ll have the chance to take a unique Finish Line photo using one of our selfie frames. These bespoke selfie frames are reserved for finishers who have chosen not to receive a medal.  

All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea). Any leftover medals are recycled within the UK and the ribbons are recycled too. 

You may update your choice until six weeks before the event via your entry confirmation email from Let's Do This or via your participant dashboard. After this date, changes will not be possible. If you cannot log in to your dashboard, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 

No, we don’t have pacers at the Standard Chartered Great City Race. 

We work closely with the Metropolitan Police, City of London Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches, sniffer dogs and extensive CCTV, as well as other measures that may not be visible, to keep you safe. 

Head to our volunteer page to find out more about volunteering at the Standard Chartered Great City Race. 

Places in the Standard Chartered Great City Race are not refundable and cannot be rolled over to a future year – please see our General Conditions of Entry. You can, however, substitute team members from your organisation up until the registration deadline of 16:00 on Tuesday 8 July.   

Yes, your replacement pack can be picked up by a nominated person. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID.  

There are three waves. Subject to final confirmation, the first wave of the race will start at approximately 19:15, wave two at around 19:25, and wave three will begin at around 19:35. Please note that you will receive a personal start time based on the predicted finish time you provided in your registration.   

Yes, there are changing facilities available, but no showers. We cannot accept any responsibility for any items left inside the changing facility, so we suggest you leave any valuables with a friend or colleague who is coming to support you.  

There is no baggage facility at this event, so we suggest you leave any valuables at your workplace or with the designated non-runner who is coming to support you. Please do not leave any bags unattended.   

Participants are not allowed to bring alcohol, glass, pets or any sharp objects into the venue.  

The Standard Chartered Great City Race has prizes for individuals and teams taking part in the event.   

We celebrate our first three individual men and women finishers with a trophy, which is presented on the night. Please note: the top three positions will be based on gun time (not chip time).  

There is also a team prize trophy for the first male, female and mixed teams (comprising of at least two females) across different categories. These are not awarded on the night; the winners will be contacted after the event. Please note: the team prizes will be based on chip time (not gun time).  

The cut-off time to complete the Standard Chartered Great City Race is 20:55.

No, there is no Standard Chartered Great City Race will app, but you can head to the results page to view finisher times.  

No, the Standard Chartered Great City Race will not be live on TV.  

Yes, there is a Sensory Calm Space, for anyone who wants to take a moment away from the crowds, and a Multi Faith Prayer Space that is open to all at the Honourable Artillery Company Grounds. 

Please contact us with your request and we'll come back to you. 

Please head to the results page and complete the results correction form to notify us of any changes you require. 

You can view your event photos by heading to the results page, finding your result, then clicking on the Sportograf button – or by visiting sportograf.com  

Please fill out our lost property form and we’ll get back to you. 

You can download your finisher’s certificate by heading to the results page, finding your result, then clicking on the certificate button. 

Your photos will be sent to you by our partner Sportograf. Head to Sportograf to find out more. 

Entries for next year’s Standard Chartered Great City Race will open later this year. 

A formal complaint can be logged via email to [email protected] with the subject line 'formal complaint regarding EVENT' or via the contact us form, choosing the ‘feedback’ option. 

Head to our road closures page for more information about the road closures and timings on Event Day.  

The Start and Finish are both on roads on the perimeter of the Assembly Area at the Honourable Artillery Company Grounds, EC1Y 2BQ. A map of the course, including the Assembly Area, will be available on the course page.  

Yes, the event is full accessible and spectators can observe the Standard Chartered Great City Race from the pavements alongside the course. 

We do not have a T-shirt opt-out policy at the Standard Chartered Great City Race.

Yes, you can follow the event on Facebook: Standard Chartered Great City Race and on X (formerly Twitter) @GreatCityRace