FAQs

Yes, participants in the TCS London Marathon must be aged 18 or over on Event Day. Younger participants are eligible to take part in the TCS Mini London Marathon. 
  

It's important we have up-to-date details for you. You can update your details via your participant dashboard, which you can access via your entry confirmation email from Let's Do This. If you cannot find this, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 

It's a mammoth task to safely assemble 50,000+ participants on the Start Line – this means we can't accommodate individual requests, or allow you to move forward within your Start Area. However, you are welcome to move back and do not need to notify us to do so. 

Yes, all participants will be emailed an official Participant Guide several weeks before the event. Your Participant Guide will include all the information you need to know before, during and after your event.  

That’s great news! Head to the Guinness World Records website to start the application process. Please note, the 2025 deadline is 17:00 (GMT) on 9 February 2025.  
 
 

Yes, there will be pacers covering the following target finish times (and times in between) at the event:  

3 hours to 7 hours 30 minutes 

More details about the pacers will be included in the Participant Guide, which will be emailed to participants several weeks before Event Day. 

There is a dedicated team who look after pacer requests for all events. You can email them at: [email protected] A member of the team will be in touch as soon as possible. 

Your family will not be able to enter the secure start area with you, unless they are also taking part in the event, so we advise that they do not travel to the start with you. 

Head to our road closures page for more information about the road closures and timings on Event Day. 

If you need to use a battery-operated robotic exoskeleton (such as Rewalk) to complete the TCS London Marathon, these are now allowed. A maximum of two helpers are also allowed on course at the same time, with a maximum total team of four helpers. Please contact us for more information. 

If you are visually impaired, or your disability or medical condition means you need a Support Runner, you can apply for a free place for them. Please contact us outlining your request and the reasons for it. If you would like a Support Runner, the Richard Whitehead Foundation Supported Runners Project in partnership with Nissan can pair you with someone for Event Day. Register your interest with the Richard Whitehead Foundation to find out more.  

If you need two Support Runners, please email [email protected] to let us know why and we will come back to you. 

You can set up a free online fundraising page with Enthuse – the official online fundraising partner of London Marathon Events. 

Yes, head to the start training page to find out more.

No, hospitality tickets are not available to purchase for the TCS London Marathon. 

We work closely with the Metropolitan Police and other organisations and have a range of measures in place to ensure your safety and security. These include our highly trained security personnel, random bag searches, sniffer dogs and extensive CCTV, as well as other measures that may not be visible, to keep you safe. 

Head to our volunteer page to find out more about volunteering at the TCS London Marathon.  

Your Event Pack contains your all-important bib number, which you must wear on Marathon Day. You'll need to collect your pack from the TCS London Marathon Running Show, which takes place in London over the four days before the marathon.  

The show is also a great opportunity to calm any pre-event nerves by listening to expert talks and advice – and do some last-minute shopping! If you can't attend the TCS London Marathon Running Show, someone can collect your pack on your behalf – details of how to do this are in the Participant Guide. Please note we do not send Event Packs by post or allow them to be collected on Marathon Day. 

Yes, your Event Pack can be picked up by a nominated person from the TCS London Marathon Running Show. Your nominated person needs to bring a copy/screenshot of your ID, your written consent and their own ID. 

Yes.  

Yes. The qualifying criteria is that your performance for a marathon or half marathon must have been run at an event with a course certified by UK Athletics (UKA), the Association for International Marathons and Distance Races (AIMS), or a national governing body for distance running for the country in which the event was held. You must also be registered with your national governing body (England Athletics, Scotland Athletics, Welsh Athletics or Athletics Northern Ireland). 

Yes, the TCS London Marathon is broadcast live on BBC platforms in the UK and in more than 190 countries around the world. 

Please contact us with your request and we'll come back to you. 

Please head to the results page of the TCS London Marathon website where you can fill in a results correction form to notify us of any changes you require. 

You can view your event photos by heading to the results page, finding your result, then clicking on the Sportograf button – or by visiting sportograf.com  

Please fill out our lost property form and we’ll get back to you.  

You can download your finisher’s certificate by heading to the results page, finding your result, then clicking on the certificate button.  

Your photos will be sent to you by our partner Sportograf. Head to sportograf.com to find out more.  

A formal complaint can be logged via email to [email protected] with the subject line 'formal complaint regarding EVENT' or via the contact us form, choosing the ‘feedback’ option. 

Yes, you can take part in a standard wheelchaiir. In addition, a maximum of 10 assisted wheelchair participants (who need to be assisted/pushed by others) are allowed on course at the same time, with a maximum total team of four helpers.  

 Yes, as long as your Support Runner stays with you throughout the event, and you finish the event together, they will receive an official finish time and medal (if they opt to receive one when entering). 
 

No, your support runner is only able to take part in the event with you. If you have to cancel or defer your place, your support runner’s place will be cancelled. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a T-shirt at most of our events as part of the online entry system. We’ve partnered with Trees Not Tees to plant a tree in the UK for everyone who opts out. Participants who opt out of a T-shirt receive a digital certificate with a photo of their tree and its what3words location. 

As part of our sustainability goals, for all London Marathon Events in 2025 and going forward, you’ll need to opt in to receive a medal at most of our events as part of the online entry system. If you choose not to receive a medal, you’ll have the chance to take a unique Finish Line photo using one of our selfie frames. These bespoke selfie frames are reserved for finishers who have chosen not to receive a medal.  

All of our medals are made from recycled zinc alloy. The process, called zinc die-casting, is a more energy efficient manufacturing process compared to other metal die-casting processes, such as aluminium. We order medals in bulk to reduce freight movements (they are shipped by sea). Any leftover medals are recycled within the UK and the ribbons are recycled too. 

You may update your choice until six weeks before the event via your entry confirmation email from Let's Do This or via your participant dashboard. After this date, changes will not be possible. If you cannot log in to your dashboard, please contact us with your full name, booking ID and the email address you registered with, and we’ll be in touch. 

No, entries cannot be transferred to someone else. Please see our General Conditions of Entry for more details. 

The ballot for the 2025 TCS London Marathon closed on Friday 26 April 2024. You can find out more about how the ballot works.

Family and friends can track you at the TCS London Marathon via the official app, powered by TCS, which will be available to download around 10 days before Event Day. 

Yes, you will be able to download the TCS London Marathon app, powered by TCS, around 10 days before Event Day.  

No – we have a limit of 6,000 (3,000 men and 3,000 women) Good For Age entries each year and if the number of applications exceeds this, we will review the qualifying criteria. 

To meet the Good For Age qualifying criteria, you must provide evidence that you're a UK resident and that you have achieved the qualifying time on a certified, along with evidence of your age. Further information on the qualifying criteria can be found on the Good For Age page. 

Yes.

In-person race courses must have been certified by UK Athletics (UKA), the Association for International Marathons and Distance Races (AIMS), or a national governing body for distance running for the country in which the race is held. Further details are on our Good For Age entry page. 
 

As meeting the Good For Age (GFA) qualifying criteria does not guarantee you a place, we encourage GFA runners to enter the ballot. By the time the ballot is drawn, you'll know whether you have a GFA place or not and, if so, we'll remove you from the draw.

There are a number of ways to secure your spot on the Start Line of the TCS London Marathon – head to our how to enter page to find out more.  

Yes, there is a Sensory Calm Space, for anyone who wants to take a moment away from the crowds, a Parent and Child Space, and a Multi Faith Prayer Space that is open to all. These will be located after the Finish Line. 

If you're unable to take part, you may be eligible to defer your place to a future year. Head to our ‘unable to take part’ page to find out more.

If you're unable to take part, you may be eligible to defer your place to a future year. Head to our ‘unable to take part’ page to find out more. Please note, if you are eligible to defer, you will need to do so no later than 23:59 on Saturday 26 April 2025. 

Yes, there are five accessible spectator areas along the TCS London Marathon course.  Please use what3words to find the accessible spectator areas at the following locations: 

Cutty Sark - ///honey.rift.chops 

Canary Wharf - ///issues.towns.packet 

Butcher Row - ///models.seated.courier 

Tower Hill - ///papers.bonds.fault 

Victoria Embankment - ///ties.slug.gets